Accessibility statement for Report an issue with the UK's Internal Market form

This website is run by the Office for the Internal Market, which is part of the Competition and Markets Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • VoiceOver on iPhone repeats heading text

What to do if you cannot access parts of this website

If you need assistance filling out this form, please email or call 020 3738 6511 or 020 3738 6144. If you are unable to get through to someone, please leave a voicemail and a member of the team will get back to you.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: or General Enquiries, Competition and Markets Authority, The Cabot, 25 Cabot Square, London, E14 4QZ

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or email

You can contact the CMA by phone on 020 3738 6000, or by email at

Technical information about this website’s accessibility

The Competition and Markets Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 A and AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

  • Name and contact details
  • I am reporting as
  • Your address
  • In what areas of the UK do you do business?
  • Where in the UK do you consider the issue is being felt?

Non compliance with the accessibility regulations

Info and Relationships (Level A): There are portions of text which are repeated unnecessarily or which are being skipped. The team will explore how to fix this issue with future iterations, and in the meantime alternatives to the digital form are available for users affected.

How we tested this website

Accessibility testing was performed on this web service by Ten10 Solutions during September 2021.

Testing was performed on Desktop and iPhone X devices using the Chrome and Safari browsers. Additional exploratory testing was performed for Android and Edge.